INSTRUCTOR'S NAME: Jim Richerson
OFFICE: T-204
PHONE: 540-453-2328 or 234-9261/213-7002/943-7002 ext. 2328
e-mail: richersonj@brcc.edu
I. COURSE DESCRIPTION: Teaches use of operating system utilities and multiple-level directory structures, creation of batch files, and configuration of microcomputer environments. May include a study of graphical user interfaces. Maps to A+ Software, Lecture 2 hours. Laboratory 2 hours. Total 4 hours per week.
DISTANCE
LEARNING POLICY
For Asynchronous Classes - This course meets entirely online. Course content, assessments, policies, expectations, and
other materials will be available in the Learning Management System, Canvas the first day of class. Students will be required to take at least one proctored
assessment. This assessment will be given as the Final Exam in T210, an approved testing location, or using BRCC’s remote proctoring service of Zoom.
You will need a webcam and microphone for audio and video capabilities.
Here is the link for Zoom support or contact me.
II. STUDENT PERFORMANCE OBJECTIVES: On-line assignments, text material and computer work together will help the student understand the procedures of configuring and troubleshooting computer equipment and peripherals. All activities use personal computer systems using Microsoft operating systems. The class covers the objectives of the A+ software (1002) certification exam. As the student progresses through the material they will understand the modular nature of the personal computer system and the various changes in the systems over time. Consequently, if the student is a person who enjoys working puzzles and solving problems, they will enjoy what this course has to offer. Upon completion of ITN 106, the student should have an understanding of these topics :
A. PC System and Peripherals.
B. Installing Windows
C. Security
D. Security Threats
E. Malware
F. Maintaining Windows
G. Command Line Tools
H. Understanding Windows
I. Wireless Security
J. Safety Procedures
K. Mobile Device Security
L. Disaster Recovery
M. Troubleshooting System Problems.
N. Professionalism
O. Preparing for Certification
III. REQUIRED TEXT MATERIAL: CompTIA A+ 220-1101 and 220-1102 Exam Cram, David L. Prowse, Pearson Education, 2022, ISBN-13: 9780137637546
IV. EVALUATION POLICES AND REQUIREMENTS:
Progress Policy-This Web Based course will require you to
set the necessary time aside each week in order to complete the course within
the semester time period.
You must exercise personal discipline in ensuring that progress is
made each week and do not hesitate to request help from the instructor or your
other classmates. You should begin each
section with reading the Chapter material that is in Canvas under Course Documents link,
then the associated lectures in Web Links, followed by the associated Lab Experiment
and Lab Report submission, and finally taking the associated Quiz. Each
Quiz consists of questions/problems regarding the Chapter material. There will be
three tests during the semester over quizzes and the material covered
in each section that are outlined in the topical outline section of the syllabus.
There is no late policy to the weekly assignments but all material needs to be
completed before you take the Final Exam.
The comprehensive final exam is taken on campus or in a testing center off
campus during the week of final exams. There is no required submission date of any work but you will need to complete the material in a
timely manner to keep a good pace on completing the class material before the Final Exam. No
coursework will be accepted after you take the Final Exam.
Note-You are more than welcome to come to campus to get help if needed at
any time during the semester. Please email me for an appointment if you require
extra help during the semester. My bottom line is that I want you to understand
the material presented. This course is the basic foundation for all other
computer courses.
The final course numerical grade will be based upon the following percentages:
Type of Evaluation % of Total Grade
Quizzes and Homework ---- 20% or 20pts.
Laboratory ----------------- 20% or 20pts.
Three one-hour tests -------- 30% or 30 pts.
Final Exam ------------------ 25% or 25 pts.
Student Effort ---------------- 5% or 5 pts.
Letter grades are derived from the numerical grades as follows:
90 - 100% = A
80 - 89% = B
70 - 79% = C
60 - 69% = D
0 - 59% = F
The portion of the grade due to "student effort" will be based on the instructor's evaluation of the student's desire to learn the subject and the effort given during the semester. It is based on such characteristics as:
1. Motivation 2. Attention in class
3. Attitude towards course 4. Promptness
5.
Cooperation 6. Effort to learn
LATE WORK POLICY: There are no due dates but you need to submit your work by the end of the semester. I do not accept any work after you take the Final exam.
V. HONOR POLICY: The functioning of an academic community depends on the integrity of all of its members. Blue Ridge Community College values truthfulness, respect for the property of others, and honesty in academic work." BRCC Honor Code
As members of this community, you are responsible for understanding and adhering to the Honor Code. Violations include (but are not limited to) cheating on tests and quizzes, unauthorized collaboration on assignments, and plagiarism. Your instructor is the ultimate source of policy on individual assignments; please consult him or her if you have any questions or concerns about what is permitted.
VI.
ARTIFICIAL INTELLIGENCE (AI) STATEMENT
AI Procedure:
All work submitted in BRCC courses must be your own.
Contributions from anyone or anything else, including AI sources, must be
properly quoted and cited every time they are used. Failure to do so constitutes
an academic integrity violation and the
Statement on the Honor Code and
Behavior Violations, and Disciplinary and Appeal Procedures
will be Implemented. Students are discouraged from using AI tools UNLESS under
direct instruction from your instructor to do so. Contact your instructor if you
are unsure or have questions BEFORE using AI for any assignment.
VII. DISABILITY SERVICES>: If you have a disability for which you wish to be considered for an accommodation, please make an appointment with the Office of Disability Services located in the Houff Student Center.
The purpose of providing accommodations is to ensure that students with disabilities are granted the opportunity to access programs and services offered by the college. Requested accommodations are considered on a case by case basis by the Coordinator of Disability Services, who works with faculty to ensure both access and academic standards are maintained. Students requesting services must meet with the Disability Services Coordinator and provide sufficient documentation of the disability prior to receiving accommodations. Accommodations are not retroactive and do not result in modification of the essential academic elements of the course.
VIII. TOPICAL OUTLINE OF COURSE:
Week of |
Reading & Assignments |
Labs |
5-20 |
Windows Versions & CLI- Chapter 30-32 Quiz 1 (Canvas)
|
Lab #1 - Research: Command Line
|
5-27 |
Control Panel & Settings - Chapter 35-37 Quiz 3 (Canvas)
Windows Apps & Operating Systems - Chapter 38-40, Quiz 4 (Canvas) |
Lab #3 CertExams 5.1,2,3,4,&5 Lab #4 CertEx 5-11,12,13,14&15 |
6-3 |
Test #1 Quizzes 1-4 (Canvas) |
|
6-10 |
Mac & Linux - Chapters 41&42 Quiz 5 (Canvas)
|
|
6-17 |
Security II - Chapter 46-48 Quiz 7 (Canvas) Security III - Chapter 49-52 Quiz 8 (Canvas) |
Lab #7 CertExams 5.18.1, 5.18.2, 5.19, 5.20, 5.21&5.22 Lab #8 CertExams 6.6,7,8,9,&10 |
6-24 |
Test #2 Quizzes 5-8 (Canvas)
|
|
7-1 | Holiday | |
7-8 |
Quiz 9 (Canvas) Documentation and Safety - Chapter 57-60 Quiz 10 (Canvas) |
Lab# 9 Research: Recovery
Tools Lab #10 - CertExams 5.30, 5.31, 5.32, 5.33, 5.34 & 5.35 |
7-15 |
Professionalism, Scripting & Remote - Chapter 61-64 Quiz 11 (Canvas) |
Troubleshooting Lab |
7-22 |
Test #3
Quizzes 9-11 (Canvas)
|
All Material Due |
7-29 |
Final Exam |
IX. IMPORTANT DATES: BRCC Academic Calender
Required
Supplement to Syllabus
X. ACADEMIC CALENDAR: The academic calendar gives the start and end dates for semester sessions and important deadlines for withdrawing from classes, https://www.brcc.edu/academics/academic-calendar/index.html
XI.
Canvas Course Access:
https://learn.vccs.edu
XII.
COURSE RECORDINGS:
Meetings
of this course might be recorded; these recordings will be available to students
registered for this class and are intended to supplement the classroom
experience. Students are expected to follow appropriate BRCC policies and
maintain the security of passwords used to access recorded lectures. Recordings
may not be reproduced, shared with those not in the class, or uploaded to other
online environments without prior written instructor permission; doing so would
be a breach of the BRCC Honor Code. If the instructor or any other BRCC
personnel or departments plan for other uses for the recordings beyond this
class, students identifiable in the recordings will be asked for consent prior
to such use.
XIII.
BRCC POLICIES:
A.
Academic Honesty:
As a college student, you are expected to show integrity in your work and
interactions with others.
https://www.brcc.edu/academics/expectations/honor-code/index.html
B.
Academic Support:
BRCC is committed to making sure you get responsive, effective answers to your
questions. We’re here to help you succeed online. Click the link below to see
resources available to you.
https://www.brcc.edu/academics/academic-support/index.html
C.
NON-ATTENDING POLICY;
Attendance is considered a measure of progress as defined by federal
financial aid regulations. In order to maintain eligibility for financial aid,
Blue Ridge must proactively monitor course progress. Non-attendance will be
reported to the Dean of Student Services at the conclusion of the first week of
the course, at midterm, and at the conclusion of the course. Students who
receive federal financial aid and are not attending classes may be
administratively withdrawn from the course.
Failure to demonstrate
active participation within the first seven days of an online class may result
in administrative withdrawal from the course. For online courses, never
attending is defined as never participated in any class discussions, blog
postings, or other learning activities. If the student has logged into
Canvas less than 2 times and has never contributed, they may be counted as
never attending.
D.
Disability Services:
We provide academic accommodations and support for students with
documented disabilities.
Students must submit current documentation of a disability by a qualified
professional to Disability Services before academic accommodations can be
requested. Qualified professional evaluations by physicians, psychologists,
audiologists, etc., must have been completed within the last three years.
https://www.brcc.edu/services/disability/index.html
E.
Final Course Grade Appeal Policy:
1.
The student should submit his/her complaint in writing to the appropriate
administrative unit.
2.
The College will respond in writing within the designated time frame.
3.
Documentation of written complaints and the College's written response will be
kept in a secure location for three years and then will be destroyed.
https://www.brcc.edu/services/right/complaint
F.
Faculty Expectations:
Enrolling in classes at Blue Ridge Community College is a serious investment of
money, time, and effort. To be successful, students must be aware of the
challenges ahead of them and be willing and able to work toward meeting those
challenges. Knowing what faculty expect helps students get the most out of the
learning experience in the classroom and online.
https://www.brcc.edu/academics/expectations/faculty-expectations/index.html
G.
Student Expectations:
College instructors have encountered most of the challenges, frustrations,
stresses, and triumphs that students will face. Faculty members know what
students need to do to succeed in their courses and will work with students to
that end.
https://www.brcc.edu/academics/expectations/student-expectations/index.html
BRCC ALERT REGISTRATION: Blue Ridge Community College uses BRCC Alert to immediately contact you during a major crisis or emergency. BRCC Alert delivers important emergency alerts, notifications and updates to you on all your devices. Alert System